Term and Conditions

1. Our Commitment to You

At Bostich Shop, we specialize in premium organizational tools including academic planners, calendars, sheet protectors, and storage solutions. Just as our products help bring order to your life, we strive to provide clear policies and exceptional service throughout your shopping experience.

2. Website Use and Intellectual Property

2.1 Authorized Use

Our website is intended for personal, non-commercial use by customers seeking organizational products. You agree to use the site lawfully and not to:

• Reproduce, duplicate, or resell any content without permission
• Use automated systems to extract data
• Interfere with site security or functionality

2.2 Intellectual Property

All content on our site, including product designs, text, graphics, and logos, is the property of Bostich Shop or our suppliers and is protected by intellectual property laws. The “Bostich Shop” name and logo are trademarks of our company.

3. Product Information

3.1 Product Descriptions

We make every effort to accurately display our products, including colors and features. However, slight variations may occur due to monitor settings. Product dimensions and weights are approximate.

3.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and cancel that portion of your order.

3.3 Intended Use

Our products are designed for organizational purposes. Any modification or unintended use is at your own risk. Specifically:

• Electric pencil sharpeners should only be used as directed
• Antimicrobial sheet protectors are not medical devices
• Storage solutions have specified weight limits

4. Ordering and Payment

4.1 Order Process

When you place an order, you are making an offer to purchase under these terms. We will send an order confirmation email, but this does not constitute acceptance. We reserve the right to refuse any order.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. You represent that you have the legal right to use your payment method.

4.3 Pricing

Prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

5. Shipping Policy

5.1 Processing Time

Orders are typically processed within 1-2 business days (3 days during peak season: August-January). Processing time does not include weekends or holidays.

5.2 Shipping Methods

We offer two shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment (includes tracking and insurance)
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment (basic tracking included)

5.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Delivery estimates exclude customs clearance time, which varies by destination.

5.4 Risk of Loss

All items purchased are made pursuant to a shipment contract. The risk of loss passes to you upon our delivery to the carrier.

6. Returns and Refunds

6.1 Return Eligibility

To be eligible for return:

• Request must be initiated within 15 days of receiving your order
• Items must be unused and in original packaging
• Planners/calendars must have no markings or writing
• Sheet protectors and storage solutions must be unopened

6.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• C-Line® Antimicrobial Top Loading Sheet Protectors (unless defective)
• Electric Pencil Sharpeners (unless defective)

6.3 Return Process

1. Email [email protected] within 15 days with your order number and reason for return
2. Wait for our approval and return instructions (typically within 1 business day)
3. Package items securely in original packaging with all accessories
4. Ship to: Bostich Shop Returns, 1042 White Lane, Louisville, US 62858 using a trackable method

6.4 Refund Details

• Refunds are processed within 3-5 business days of receiving your return
• Original shipping fees are non-refundable
• Customers are responsible for return shipping unless the return is due to our error

7. Customer Responsibilities

As our valued customer, you agree to:

• Provide accurate and complete order information
• Review all order details before submission
• Inspect deliveries promptly and report any issues within 15 days
• Follow product instructions and safety guidelines
• Comply with all applicable laws regarding product use

8. Limitation of Liability

Bostich Shop shall not be liable for:

• Any indirect, incidental, or consequential damages arising from product use
• Delays in delivery beyond our reasonable control (e.g., customs delays, natural disasters)
• Incorrect use of products contrary to instructions
• Any third-party actions related to your use of our site

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

9. Privacy and Data Protection

Your privacy is important to us. All personal information is handled according to our Privacy Policy, which is incorporated into these Terms by reference.

10. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use after changes constitutes acceptance.

11. Governing Law

These Terms shall be governed by the laws of the state of Kentucky, USA, without regard to conflict of law principles.

12. Contact Us

For questions about these Terms or any order:

Email: [email protected]
Mail: Bostich Shop, 1042 White Lane, Louisville, US 62858

Our organization specialists typically respond within 1 business day.